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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeffrey Speer

Jeffrey Speer

April 18, 2025

5  out of  5
rating by Jeffrey Speer
"Mandy is awesome! It’s always a wonderful interaction when I call in and she answers. She is very polite, very knowledgeable, and very down to earth. Thank you Mandy!"
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Patricia Corbett

April 18, 2025

5  out of  5
rating by Patricia Corbett
"Had a great experience with Mandy She was so patient and kind with our questions and very good at explaining everything complicated Highly recommend"
We responded:
"Patricia, Thanks for the review. Mandy relishes the opportunity to put customers in a better financial situation."
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Susan Lobdell

April 16, 2025

5  out of  5
rating by Susan Lobdell
"My husband and I have been State Farm policyholders for 46 years and it's been great - no problems. Until last week. I knew I needed the corporate office to correct this unique issue, but I wasn't having any success finding the right department. So we went to our agent's office hoping someone could direct us. That's when we met Mandy. She was so proffessional and kind. She told us that in her 20 years with SF, she had never encountered our problem. But she was so sincere about wanting to help us. She calmed our fears and assured us that it would be resolved. We left hopeful that she would get us connected with the right people. But she did so much more. She called us later that afternoon and said she had worked with corporate to clear the issue and that we would be provided a letter verifying that. We were so relieved and thankful for the outstanding customer service we received from Mandy. She definitely delivers the State Farm promise. We highly recommend this agency!"
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Alyssa Stewart

April 15, 2025

5  out of  5
rating by Alyssa Stewart
"Mandy is the best. She is very knowledgeable and patient with her customers. I highly recommend this agency for your insurance needs."
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Angela Hawkins

March 29, 2025

5  out of  5
rating by Angela Hawkins
"Hallelujah Without a double I had a double pleasure with ever chance encounter with a young lady named Grace.her inner beauty reflects just a gracefulness. I hope you have the pleasure that I will cherish when you speak with Grace or Mandy or Arnold Thomas himself they are wonderful to converse with I am grateful to be on board with State farm."
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Chad Wagner

March 27, 2025

5  out of  5
rating by Chad Wagner
"My experience with Arnold Thompson State Farm was incredible. Mandy was able to assist in me switching my auto and home insurance and her service was so professional. She saved me a ton of money and also to inform me on the whole process. Couldn't speaker higher of this agency."
We responded:
"Chad, Thanks for the review. Mandy strives to exceed the customers expectations."
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Justin Case

March 26, 2025

5  out of  5
rating by Justin Case
"I’ve shopped many insurance companies and I never felt better dealing with Mandy Favors she was the absolute best and made my shopping the most seamless process ever she answered all my questions and went above and beyond."
We responded:
"Justin, Mandy is appreciative of your review. Thanks for taking the time to recognize her."
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Eleonor Hernández

March 25, 2025

5  out of  5
rating by Eleonor Hernández
"I recently needed insurance for my business, Mandy was excellent, she took the time to explain all of my options in detail, answered all my questions patiently, and helped my to understand all my options since this was the first time I 've inquired about business insurance. I highly recommend reaching out to Mandy Favors for all your insurance needs!!! Great customer service and a truly professional experience!! 10/10 recommend!!!"
We responded:
"Eleonor, Thanks for recognizing Mandy. Her passion for helping others is unmatched."
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Venel Sanon

March 21, 2025

5  out of  5
rating by Venel Sanon
"Thank you Mandy for not only saving my policy but giving me a better rate"
We responded:
" Thanks for the review, please come by anytime you need help"
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Jacob Jones

March 19, 2025

5  out of  5
rating by Jacob Jones
"I recently had the pleasure of working with Mandy for my auto and home insurance needs, and I couldn't be more satisfied with the experience! From the moment I reached out, Mandy was incredibly responsive and took the time to understand my unique situation and requirements. She walked me through various options, ensuring I understood each policy, and provided tailored recommendations that best suited my needs and budget. Her expertise in the insurance field was evident, and I felt confident that I was making the right choices. What truly stood out to me was her exceptional customer service. Mandy was patient, friendly, and genuinely cared about finding the best solutions for me. She made the entire process seamless and stress-free. I highly recommend Mandy to anyone in need of insurance. Her professionalism and dedication to her clients are truly commendable. Thank you, Mandy, for your outstanding service!"
We responded:
"Jacob, Thanks for recognizing Mandy. She is passionate about providing a world class experience for her customers"
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Shirley Rivera

March 12, 2025

5  out of  5
rating by Shirley Rivera
"Mandy Favors was very attentive and answered all my questions I had about my new insurance! The very best agent!"
We responded:
"Shirley, Mandy is passionate about helping people with their auto, home and life insurance needs."
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LeMonyca Anderson

March 12, 2025

5  out of  5
rating by LeMonyca Anderson
"Mandy was so kind and helpful, making sure I had an understanding how insurance works for my first car! Thank you for all your help."
We responded:
"LeMonyca, Thanks for taking time out of your day to leave Mandy a review. Mandy strives to deliver a world class experience."
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theblacksheepinthewhiteheard

March 11, 2025

5  out of  5
rating by theblacksheepinthewhiteheard
"Great team they set me up for a successful future."
We responded:
"Thanks for the great feedback!"
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Wanda Rivera

March 7, 2025

5  out of  5
rating by Wanda Rivera
"Thank you for helping me I appreciate it. Good job."
We responded:
"Wanda, Thanks for taking time out of tour day to leave us a review. it is much appreciated."
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Louis Hiciano

February 25, 2025

5  out of  5
rating by Louis Hiciano
"Certainly! Here's a sample Google review for State Farm: ⭐⭐⭐⭐⭐ I recently switched to State Farm for my auto and home insurance, and I couldn't be happier with the decision. The process was incredibly smooth, and the agent took the time to explain all the options available to me. I appreciated the personalized service and the competitive rates they offered. What really stood out was their customer service. Whenever I have questions, their team is always quick to respond and very helpful. I also had to file a claim recently, and it was handled efficiently and professionally, with regular updates throughout the process. Overall, State Farm has exceeded my expectations, and I highly recommend them to anyone looking for reliable insurance coverage and excellent customer support!"
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Mitzi Kittrell

February 5, 2025

5  out of  5
rating by Mitzi Kittrell
"My windshield was damaged on the way home and I asked my husband to call them and instead went to their office and said that it was the most pleasant experience. Thank you!"
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Samuel Lockhart

January 31, 2025

5  out of  5
rating by Samuel Lockhart
"My insurance agent retired and I got transferred over here. They reached out to me to get all my information and answered any questions I had. Also did I full review and saved me $$ I feel very welcomed with the great customer service from Mandy"
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Megan Olson

January 31, 2025

5  out of  5
rating by Megan Olson
"I had the pleasure of talking to Mandy Favors and I have not dealt with someone so vast or knowledgeable in this field as she is. The guidance and professionalism she showed is superior to none."
We responded:
"Megan, Thanks for taking the time to recognize Mandy. She takes great pride in helping customers with their insurance needs,"
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Ron Thurmond

January 24, 2025

5  out of  5
rating by Ron Thurmond
"Grace was awesome saved us a lot of money. Thank you Grace"
We responded:
"Ron, Thanks for taking the time to recognize Grace."
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Angie O'connor

January 22, 2025

5  out of  5
rating by Angie O'connor
"Josh was an absolute lifesaver when I needed help getting my auto and life insurance quotes. He was super professional and knew his stuff. The service was top-notch! I highly recommend this office to anyone looking for insurance help!"
We responded:
"Angie, Thanks for taking the time appreciate Josh's efforts. He truly appreciates you."
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Hector Nieves

January 17, 2025

5  out of  5
rating by Hector Nieves
"State Farm just saved me $580 a year just switching to them. Thank you Mandy!"
We responded:
"Hector, Thanks for allowing us to help you save money. You made it easy for us to help you."
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Amanda Schlieman

January 17, 2025

5  out of  5
rating by Amanda Schlieman
"Mandy is hands down the best of the best. She is professional, thoughtful, knowledgeable and really goes the extra mile for her clients. I would recommend her over and over again."
We responded:
"Amanda, Your kind words are so appreciated. Thanks for appreciating Mandy."
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Jonathan Shannon

January 17, 2025

5  out of  5
rating by Jonathan Shannon
"Mandy is absolutely amazing! She provided exceptional customer service, answering all my questions with patience and clarity. Her professionalism and dedication made the entire process seamless and stress-free. I couldn’t be happier with the support I received. Highly recommend working with Mandy for all your insurance needs!"
We responded:
"Jonathan, Happy Friday! Your review is greatly appreciated"
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Gabriel Mejia

January 17, 2025

5  out of  5
rating by Gabriel Mejia
"Profesional and exceptional service. I recommend Mandy, she will go above and beyond."
We responded:
"Gabriel, Thanks for taking the time to recognize Mandy. She is very passionate about heling people with their insurance needs."
Profile photo of Michael Norwood

Michael Norwood

January 17, 2025

5  out of  5
rating by Michael Norwood
"Mandy , You were great also helpful and knowledgeable got me a great price on my car & life insurance definitely recommend my friends to go see her !"
We responded:
"Michael, Thanks for recognizing Mandy. She always strives to deliver an exceptional experience."