
State Farm® Insurance Agent Arnold Thompson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marthilde Barret
May 15, 2025
"I had the pleasure working with Jolene at State Farm, to switch my auto insurance. She is an awesome agent. If in doubt, regardless of the insurance company, you currently have now. I encourage you to get a quote from State Farm you can be saving big money."
james daniel
May 12, 2025
"Very helpful and efficient."
"James , Thanks for the Google review. "
Lizbeth Cosme
May 7, 2025
"Great customer service is very hard to find. Fortunately, I had the pleasure to be assisted by Mandy Favors. She took the time and had the patience to go over all my questions and make sure that I understood everything... Super caring, her empathy and kindness are beyond words. ❤️ Forever grateful 🙏"
"Lizbeth, Thanks for your review. Mandy, is dedicated to providing a great experience."
daniel rounding
May 6, 2025
"Grace was so helpful from start to finish, she saved me money and got more auto coverage and life insurance for less Money than I was paying at a competitor for just basic auto insurance. I recommend grace to anyone that is looking for insurance. Thank you again!!"
"Daniel, Thanks for taking the time to leave a review for Grace. She appreciates the opportunity to help her customers."
Lion Hearted
April 23, 2025
"Mandy is hands-down the best insurance agent I’ve ever worked with—knowledgeable, responsive, and truly cares about getting you the best coverage. She made the whole process smooth and stress-free. Highly recommend!"
"Thanks so much for recognizing Mandy!"
john wrangler
April 22, 2025
"Mandy is an amazing person who has helped me through so many difficult times!"
"John, I agree Mandy is amazing. Thanks so much for your review."
D Graves
April 21, 2025
"We changed vehicles, and when I called Mandy she helped us change it over in no time. Mandy even sent a temporary insurance card! I highly recommend Arnold Thompson State Farm - they will take care of you."
"D. Graves, Thanks for recognizing Mandy and our office. The customer experience is the highest priority for our office."
Jeffrey Speer
April 18, 2025
"Mandy is awesome! It’s always a wonderful interaction when I call in and she answers. She is very polite, very knowledgeable, and very down to earth. Thank you Mandy!"
"Jeffrey, Thanks so much for your kind comments. Mandy is very appreciative"
Patricia Corbett
April 18, 2025
"Had a great experience with Mandy She was so patient and kind with our questions and very good at explaining everything complicated Highly recommend"
"Patricia, Thanks for the review. Mandy relishes the opportunity to put customers in a better financial situation."
Susan Lobdell
April 16, 2025
"My husband and I have been State Farm policyholders for 46 years and it's been great - no problems. Until last week. I knew I needed the corporate office to correct this unique issue, but I wasn't having any success finding the right department. So we went to our agent's office hoping someone could direct us. That's when we met Mandy. She was so proffessional and kind. She told us that in her 20 years with SF, she had never encountered our problem. But she was so sincere about wanting to help us. She calmed our fears and assured us that it would be resolved. We left hopeful that she would get us connected with the right people. But she did so much more. She called us later that afternoon and said she had worked with corporate to clear the issue and that we would be provided a letter verifying that. We were so relieved and thankful for the outstanding customer service we received from Mandy. She definitely delivers the State Farm promise. We highly recommend this agency!"
Alyssa Stewart
April 15, 2025
"Mandy is the best. She is very knowledgeable and patient with her customers. I highly recommend this agency for your insurance needs."
Angela Hawkins
March 29, 2025
"Hallelujah Without a double I had a double pleasure with ever chance encounter with a young lady named Grace.her inner beauty reflects just a gracefulness. I hope you have the pleasure that I will cherish when you speak with Grace or Mandy or Arnold Thomas himself they are wonderful to converse with I am grateful to be on board with State farm."
Chad Wagner
March 27, 2025
"My experience with Arnold Thompson State Farm was incredible. Mandy was able to assist in me switching my auto and home insurance and her service was so professional. She saved me a ton of money and also to inform me on the whole process. Couldn't speaker higher of this agency."
"Chad, Thanks for the review. Mandy strives to exceed the customers expectations."
Justin Case
March 26, 2025
"I’ve shopped many insurance companies and I never felt better dealing with Mandy Favors she was the absolute best and made my shopping the most seamless process ever she answered all my questions and went above and beyond."
"Justin, Mandy is appreciative of your review. Thanks for taking the time to recognize her."
Eleonor Hernández
March 25, 2025
"I recently needed insurance for my business, Mandy was excellent, she took the time to explain all of my options in detail, answered all my questions patiently, and helped my to understand all my options since this was the first time I 've inquired about business insurance. I highly recommend reaching out to Mandy Favors for all your insurance needs!!! Great customer service and a truly professional experience!! 10/10 recommend!!!"
"Eleonor, Thanks for recognizing Mandy. Her passion for helping others is unmatched."
Venel Sanon
March 21, 2025
"Thank you Mandy for not only saving my policy but giving me a better rate"
" Thanks for the review, please come by anytime you need help"
Jacob Jones
March 19, 2025
"I recently had the pleasure of working with Mandy for my auto and home insurance needs, and I couldn't be more satisfied with the experience! From the moment I reached out, Mandy was incredibly responsive and took the time to understand my unique situation and requirements. She walked me through various options, ensuring I understood each policy, and provided tailored recommendations that best suited my needs and budget. Her expertise in the insurance field was evident, and I felt confident that I was making the right choices. What truly stood out to me was her exceptional customer service. Mandy was patient, friendly, and genuinely cared about finding the best solutions for me. She made the entire process seamless and stress-free. I highly recommend Mandy to anyone in need of insurance. Her professionalism and dedication to her clients are truly commendable. Thank you, Mandy, for your outstanding service!"
"Jacob, Thanks for recognizing Mandy. She is passionate about providing a world class experience for her customers"
Shirley Rivera
March 12, 2025
"Mandy Favors was very attentive and answered all my questions I had about my new insurance! The very best agent!"
"Shirley, Mandy is passionate about helping people with their auto, home and life insurance needs."
LeMonyca Anderson
March 12, 2025
"Mandy was so kind and helpful, making sure I had an understanding how insurance works for my first car! Thank you for all your help."
"LeMonyca, Thanks for taking time out of your day to leave Mandy a review. Mandy strives to deliver a world class experience."
theblacksheepinthewhiteheard
March 11, 2025
"Great team they set me up for a successful future."
"Thanks for the great feedback!"
Wanda Rivera
March 7, 2025
"Thank you for helping me I appreciate it. Good job."
"Wanda, Thanks for taking time out of tour day to leave us a review. it is much appreciated."
Louis Hiciano
February 25, 2025
"Certainly! Here's a sample Google review for State Farm: ⭐⭐⭐⭐⭐ I recently switched to State Farm for my auto and home insurance, and I couldn't be happier with the decision. The process was incredibly smooth, and the agent took the time to explain all the options available to me. I appreciated the personalized service and the competitive rates they offered. What really stood out was their customer service. Whenever I have questions, their team is always quick to respond and very helpful. I also had to file a claim recently, and it was handled efficiently and professionally, with regular updates throughout the process. Overall, State Farm has exceeded my expectations, and I highly recommend them to anyone looking for reliable insurance coverage and excellent customer support!"
Mitzi Kittrell
February 5, 2025
"My windshield was damaged on the way home and I asked my husband to call them and instead went to their office and said that it was the most pleasant experience. Thank you!"
Samuel Lockhart
January 31, 2025
"My insurance agent retired and I got transferred over here. They reached out to me to get all my information and answered any questions I had. Also did I full review and saved me $$ I feel very welcomed with the great customer service from Mandy"
Megan Olson
January 31, 2025
"I had the pleasure of talking to Mandy Favors and I have not dealt with someone so vast or knowledgeable in this field as she is. The guidance and professionalism she showed is superior to none."
"Megan, Thanks for taking the time to recognize Mandy. She takes great pride in helping customers with their insurance needs,"